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Frequently asked questions
What does Blue Dalmatian do exactly?
We provide businesses, particularly law firms, with virtual assistants who perform a variety of tasks such as debt reminder and collection, email support, live chat support, and data entry.
What are your specialties?
We specialize in managing highly skilled, fluent English-speaking, remote workers who are capable of high performance in the fields of customer service, debt collections, billing data entry, and virtual administration
Where are the Blue Dal Specialists from?
The majority of our specialists are located in Cairo, Egypt.
How do I see the work my Blue Dal Specialist does?
All work done by our Specialists is recorded on our CRM Clickup. Clickup provides a real-time history of all activity done on a task record. So whether its checking follow up status or the time an email was sent, every action or change made gets tracked.
What are your working hours?
Our Specialists work on all major US timezones. 9AM to 5PM
Are there any hidden costs?
No, our service only asks for the hourly fee, which does not change and is limited to the maximum weekly hours agreed upon, and the one-time setup fee, which varies based on the size and scope of the project.